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Post by figital on Aug 11, 2011 12:20:16 GMT -5
hey all, i just got this email from artist arena. it seems as if the photobook is now cancelled. boooo!!!!
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We know you have been waiting very patiently for the status of the photobook that was included in your VIP package. We are incredibly sorry for the extreme delay in its delivery. As the weeks passed, we encountered more and more issues that had to be dealt with before we could proceed. The band (and everyone working on this project) were all determined to get these photobooks to you.
After much discussion we have come to the conclusion that the best solution at this late date is to end production and give you a partial refund. In lieu of the photobook you will receive a refund of $15 per package you purchased. You can expect your refund within 7-14 days at the latest.
Rest assured that we did not come to this decision lightly and still wish to send you something. As we mentioned in a previous email, we are going to include a Duran Duran tote bag as a token of our concern and a small thank you for your patience. The band has approved the design and they are being printed this week.
Again, we are truly sorry for the delay of your merchandise, as we value your involvement with the band tremendously.
Kindest Regards,
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Post by divinerhodes on Aug 11, 2011 20:11:19 GMT -5
that sucks.What was this photobook about??disapointing for the Vip pple
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Post by minanda on Aug 12, 2011 1:29:42 GMT -5
Was this for a show in the spring in North America? I wonder if this will be true for the UK VIP packages as well. We were told that they wanted to include some pics from that tour and that's why they are delayed.
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Post by figital on Aug 12, 2011 11:21:45 GMT -5
i agree that the tourbook would have been a good replacement! i'll take the money and the bag, but i really love a good book :-)
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